Dear Customer,

We try our best to respond to your queries within 48 hours.

You can reach us on Fb messenger, email or live chat ( red chat icon on the right hand bottom corner).

If you need any assistance with placing your order or have any questions about products, delivery times or payment options please call our sales team on 01472 563099 .


If you have Sales and Pre-delivery questions covering:
  • Placing order 
  • Tracking order
  • Finance Options
  • Order cancellation
  • Fabric samples request 
Please contact - 01472563099 or via email on 
If you request Customer Service assistance with : 
  • Product quality issues 
  • Delivery issues
  • Returns, exchanges, and refunds
Please contact - 



Sofa Village Limited 

Company number: 11664066

Registered office address: 6 The Point, Sea View Street, Cleethorpes, United Kingdom, DN35 8EU